Shipping methods
Available shipping methods may include USPS, UPS, FedEx, freight, or other carriers shown at checkout or arranged by Corbett Equipment. Carrier availability, rates, delivery estimates, and service levels may vary by item, destination, and order size.
Handling time depends on stock status, part verification, packaging requirements, and whether the item is new, rebuilt, remanufactured, special order, or sourced for the customer.
Tracking and delivery
Tracking information is provided when available. Some carriers may delay scans, miss intermediate scans, or show limited movement until the package reaches a later sort point or delivery location.
Customers should inspect packages promptly and report visible damage, missing items, or delivery problems as soon as possible so a carrier claim or support review can be started.
Returns
Corbett Equipment accepts eligible returns for defective and non-defective products shipped within the United States when the return is requested within 30 days of delivery. Exchanges may be accepted when the correct replacement item is available and the return is approved.
All returns are handled by mail. Customers should contact Corbett Equipment before sending any item back so the order, product condition, return reason, and return instructions can be reviewed.
Return shipping and fees
Customers are responsible for return shipping costs and return labels unless Corbett Equipment confirms a shipping error, order error, or other written exception.
Corbett Equipment does not charge a standard restocking fee on approved eligible returns. Non-standard, unauthorized, special-order, damaged, incomplete, contaminated, installed, or cut-to-fit items may require written review before any refund or exchange is approved.
Return condition
Returned items must be new, complete, clean, unused, safely packaged, and returned with any required authorization information unless Corbett Equipment approves a different condition in writing.
Electrical components, installed parts, contaminated parts, damaged parts, special-order items, cut-to-fit materials, and certain rebuilt or remanufactured items may be limited or non-returnable unless Corbett Equipment approves the return in writing.
Refund processing
After an approved return is received and inspected, refunds are normally processed within 7 days. Refunds are issued through the original payment method when possible.
Original shipping charges, return shipping charges, expedited shipping, and carrier fees may be non-refundable unless the return is due to an error confirmed by Corbett Equipment.
Contact
Questions about this page can be sent to legal@corbettequipment.com.